Background

At Softechnologies, we understand that your privacy is important, and you care about how your personal information is handled online. We respect and protect the privacy of everyone who uses Contai.io, and we will only collect and use your data in ways that help you, while ensuring your rights and following the law.
This Privacy Policy explains how we collect and use data when you use Contai.io. Please take a moment to read it carefully. By using our platform, you agree to this Privacy Policy. If you do not agree, please stop using Contai.io.

What Does This Policy Cover?

The data we collect is solely used for account registration and customer support. We do not share your personal information with any third parties. Your data remains strictly within our platform and is used only to facilitate your experience on Contai.io. Whether it's responding to customer support inquiries or managing your account, your privacy is always our priority.

What Data Do We Collect?

• Name

• Contact information such as Email Address

• Billing Address

• Website Urls

At Contai.io, we collect minimal data to ensure the smooth functioning of our platform. Specifically, we collect your name, email address, wordpress sites, billing address through registration forms when you sign up for our services. Unlike many other platforms, we do not automatically gather data through cookies or other tracking technologies. Additionally, we do not collect any personal data indirectly; all information is provided directly by you during the registration process.

How Do We Use Your Data?

The data we collect is solely used for account registration and customer support. We do not share your personal information with any third parties. Your data remains strictly within our platform and is used only to facilitate your experience on Contai.io. Whether it's responding to customer support inquiries or managing your account, your privacy is always our priority.

How and Where Do We Store Your Data?

Your personal data is securely stored on our servers. To ensure that your data is always protected, we use encryption methods that safeguard your information from unauthorized access. We understand that privacy is crucial, so when you decide to close your account, all your data will be completely removed and destroyed from our systems. We only retain your data for as long as you are actively using our platform.

How Can You Control Your Data?

As a user of Contai.io, you have full control over your personal information. You can access and update your data at any time through your user dashboard. If you choose to close your account, all associated data will be automatically deleted from our system. Should you decide to opt-out of data collection, simply closing your account will ensure that no data is retained.

Cookies

We value simplicity and transparency, so we do not use cookies or similar tracking technologies on our platform. This means your experience on Contai.io is free from any data tracking through cookies.

Third-Party Services

While we do not share your data with third parties, Contai.io does utilize external services for certain functions. We use Stripe as our payment processor to manage subscriptions and Google Analytics to better understand how our users interact with the platform. Both Stripe and Google Analytics have their own privacy policies, and we recommend reviewing them to understand how these services handle your data.

• Chatgpt

• Aws S3

• Wordpress

• Stripe

• Google Analytics

Changes to the Privacy Policy

In the event that we update our Privacy Policy, we will notify you via a notification within the Contai.io platform. These updates will help you stay informed about how we handle your data. We encourage you to review the policy periodically to remain aware of any changes.

Effective Date of the Privacy Policy: This Privacy Policy will be effective from the date of your account registration. Any future updates will be communicated through in-app notifications to keep you informed.

Legal Basis for Processing

All personal data processed on Contai.io is done so with your explicit consent, which is provided when you register for an account. We do not process data for any other legal purposes outside of this consent.

International Data Transfers

At Contai.io, your personal data will not be transferred outside of the country or region. We ensure that all data stays securely within our controlled infrastructure.

Contacting Us

If you have any questions about Contai.io or this Privacy Policy, please contact us by email at [email protected] We are here to assist you with any privacy-related concerns.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time as needed or to comply with legal requirements. Any changes will be posted immediately on Contai.io, and by continuing to use our platform after the changes are posted, you agree to the new terms. We recommend that you review this page regularly to stay informed about any updates to our Privacy Policy.